shwecasino's Privacy Protection Policy

Q: How can I request deletion of my personal data?

You can contact our 24/7 Live Chat or send a request to support@shwecasino.mom. Data that must be retained by law (such as financial records) cannot be deleted immediately, but all other data will be processed accordingly.

This policy clearly explains how we collect, store, and protect your personal data.

Last updated: 29 October 2026

Section 1

Introduction and Purpose

shwecasino is a secure and trustworthy online gaming platform built for Myanmar players. We place great value on the privacy and security of your personal data and are committed to protecting it.

This Privacy Policy explains what data we collect, how we use it, and how we protect it when you use shwecasino's website (https://shwecasino.mom) and all related services.

By using our services, you are considered to have agreed to the terms set out in this policy. If you do not agree with this policy, we encourage you to stop using our services.

Section 2

Data We Collect

To provide our services properly, we collect data in the following categories—

2.1 Registration and Account Data

Full name
Email address
Phone number
Date of birth (to verify age 21+)
Password set at the time of account creation

2.2 Financial Transaction Data

Details linked to your KBZPay, Wave Money, or AYA Pay account
Deposit and withdrawal records
Payment transaction timestamps and details

2.3 Gaming Records

Game types played and activity history
Bonus and promotion usage history
Data on responsible gaming tool usage

2.4 Technical Data

IP address and computer/mobile device information
Browser type and version
Website usage patterns (session logs, cookies)
Site access logs and Myanmar Standard Time (MMT) records

Section 3

How We Use Your Information

We use your personal information only for the following purposes—

To create, manage and secure your account
To process deposits and withdrawals
To manage bonuses and promotions
To monitor and improve our service
To provide responsible gambling tools
To deliver 24/7 customer support in Myanmar language
To maintain records required for legal compliance
To protect against fraud and platform security threats
To send you important notices related to our services

We will not sell your personal information to third parties without your consent.

Section 4

Cookies and Tracking Technology

The shwecasino website uses cookies to improve your browsing experience and to monitor website performance.

Types of Cookies

Essential Cookies — Cookies required for the website to function correctly (login session, payment security)
Performance Cookies — Page view and click data to improve website performance (no personal information collected)
Functional Cookies — To remember your language and website settings

You can disable cookies through your browser settings. Please note that doing so may limit some website functionality.

Section 5

Third Parties and Data Sharing

We may share your personal information only in the following circumstances—

Payment Service Providers — Shared with KBZPay, Wave Money, and AYA Pay solely to process payments
Technology Service Providers — Companies that operate our platform software and infrastructure (under prior security agreements)
Legal Requirements — When required by a law enforcement investigation or direct court order
Fraud Prevention — Where there is clear reason to believe platform security has been compromised

Outside of these circumstances, we will not share your personal information with any third party. We also ensure that data shared with those parties is limited strictly to the purposes we have specified.

Section 6

Data Retention and Deletion

We will retain your personal information for as long as we are providing you with our service, and will delete it once the legally required retention period has passed.

Data is retained for as long as your account remains active
After account closure, data is retained for a set period as required by law and then deleted
Financial records are retained in accordance with anti-money laundering and financial protection requirements
Anonymised aggregate analytics data that contains no personal information may be retained indefinitely

Section 7

Your Rights

Every player using our service has the following rights regarding their personal information—

7.1 Right to Access

If you would like to know what information we hold about you, you can request it through our support team.

7.2 Right to Rectification

If any of your personal information is inaccurate or incomplete, you can request that we correct it.

7.3 Right to Erasure

You can request that your data be deleted before the legally required retention period expires. However, this may not be possible where legal requirements impose restrictions.

7.4 Right to Withdraw Consent

You may withdraw consent given for promotional or optional services at any time.

To exercise any of these rights, contact us via 24/7 Live Chat or at [email protected].

Section 8

Data Security Measures

shwecasino uses modern technical and administrative measures to protect your personal information—

All data transmissions are protected with SSL (Secure Socket Layer) encryption
Financial data is systematically encrypted
Data servers are maintained so that only authorized personnel can access them
The database is regularly monitored for vulnerabilities and potential threats
Staff can only access data related to their specific job responsibilities
Systems that detect data breaches run around the clock

We continuously review our security technologies and add the latest protections. That said, we want to be clear that no technology on the internet can be 100% foolproof.

Section 9

Age Restriction

shwecasino's services are for players aged 21 and above (21+) only. We do not knowingly collect personal information from anyone under 21.

We verify date of birth at registration. If we become aware that a player is under 21, we will immediately close their account and delete their data.

Section 10

Policy Changes

shwecasino may update this Privacy Policy when needed. For significant changes, we will notify players in advance.

Continued use of our services after any update will be considered acceptance of the revised policy. The effective date of the latest revision will always be shown at the top of this policy.

Section 11

Contact shwecasino

If you have questions, data requests, or concerns regarding our Privacy Policy, please reach out to our 24/7 support team—

24/7 Live Chat on the website (Myanmar language)
[email protected]

We treat data protection as our top priority and will respond carefully to any question you have.

FAQ

Privacy Protection Quick Answers

No. shwecasino will not sell your personal data to third parties. Data is shared only in limited form, with prior consent and under a security agreement, and only where necessary for payments (KBZPay, Wave Money, AYA Pay) and platform operations.

Your data is kept for as long as your account is active. After your account is closed, data is retained for a set period only where required by law, then deleted. Financial records are kept in line with financial compliance regulations.

You can contact our 24/7 Live Chat or send a request to [email protected]. Data that must be retained by law (such as financial records) cannot be deleted immediately, but all other data will be processed accordingly.

SSL (Secure Socket Layer) is a technology that encrypts all data transmitted between you and the shwecasino server, preventing third parties from intercepting or reading it. Your login credentials, financial data, and all personal information travel through this encrypted connection, so you can be confident they are secure.

You can disable cookies from your browser settings. However, if you also disable essential cookies that maintain your login session, account access and financial transactions may be restricted. If you only disable Performance and Functional Cookies, most website features will still be available.

For significant changes, players will be notified in advance by email or through the service. You can check the "Last updated" date shown at the top of this policy at any time. Continued use of the service will be taken as acceptance of any changes.